If you’ve tried to contact Rise Up Counseling and have received no response for 72 hours, this likely indicates an unexpected emergency affecting our ability to communicate. Although this has never happened in our 18 years of practice, we have plans in place to protect clients and their records.

What we do in that unlikely event:

• A designated Professional Executor a licensed, authorized person will legally step in to manage immediate client needs.

• That person will contact clients to coordinate care, provide information about appointments, and address urgent concerns.

Why we have a Professional Executor:

• Client care: Ensures active clients are contacted promptly so scheduled appointments and ongoing treatment are not left unattended.

• Data privacy: Ensures confidential records and sensitive information are handled according to professional ethics and state law.

• Seamless transition: Allows for continuity of care, proper management of billing, and secure storage or transfer of records if needed.

If you have questions or want to confirm your preferred contact information or emergency preferences, please let us know so we can keep your file up to date.